Privacy Policy

Privacy Policy

At Serene Beautè we take your privacy and security seriously. Below you will find information regarding the key aspects of our secure online shopping service.

Data Protection

We will use your data (including name, address, telephone number and email address) to process your order(s), remarketing and for accounting and record keeping purposes only. We do not sell you information to 3rd parties.

When placing an order over the Internet your payment details are transmitted over a secure encrypted network connection provided by PayPal and are only retained for the time necessary to process the current transaction. At no point during the checkout process are your card details passed to Serene Beautè or stored by Serene Beautè.

We will not provide your details to third party for any purpose other than processing and delivering your order.

We will not retain any card details and only use to confirm payment authorisation for your current order.

If you do not wish to receive any offers from us you can unsubscribe from any emails using the unsubscribe link or please contact us.

By using the Serene Beautè website you consent to the collection and use of information for the above purposes

Handling Your Personal Data Securely

If you would like to place an order with us online, but have concerns about how safe and secure it will be, here is some important information about how we protect your data:

  • When you make a purchase from our website, we collect certain personal information from you (for example, your address details). All such information is held on secure servers, and will be treated as fully confidential
  • Cookies (small text files we put on your PC) are used by Serene Beautè to keep track of the contents of your shopping cart to help us process orders

In order to place an order you need to allow cookies from the Serene Beautè website. If you block all cookies, you will not be able to perform certain functions on the site, such as creating a basket and placing an order.

Personal Information

You can visit Serene Beautè online without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you to help us process your requests.

Information collected by Serene Beautè is only used internally by authorised employees, for four main purposes:

  • We use the information you provide to process and dispatch your orders
  • We collect information to determine how to improve our site by seeing which areas, features and products are most popular
  • We keep track of the domains from which people visit us. We analyse this data for trends and statistics.

Use of Information for Marketing Analysis

We use the services of Google Analytics help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use cookies on this site. This information helps us to understand what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. This helps us to improve our service to further suit your requirements.

We log the information coming from our site and tightly control how that data is used and can guarantee that use of the website is both safe & secure. If you do not want to help us learn how to improve our site, you can “opt-out” of our ability to analyse this data by disabling cookies on your computer.

We will not provide your details to third party for any purpose other than processing and delivering your order.

Thank you very much for taking the time to read this important information.